FAQ
1. What materials are used in NEOGLORY JEWELRY?
NEOGLORY JEWELRY is crafted using alloy, cubic zirconia, synthetic stones, and gold/rhodium plating, balancing style and wearability.
2. Will the jewelry tarnish or cause allergies?
All products meet international safety standards. To prolong lifespan, avoid water, perfume, and chemicals. Nickel-free options are recommended for sensitive skin.
3. How should I care for my jewelry?
Avoid contact with water, sweat, and cosmetics.
Store in a dry place when not in use.
Clean gently with a soft cloth.
4. What is your return policy?
Returns or exchanges are accepted within 7 days after delivery, provided the item is unused and in original packaging.
5. How long does shipping take?
Orders are typically shipped within 1–3 business days. Delivery time depends on destination.
6. Do you ship internationally?
Yes, NEOGLORY offers worldwide shipping. Fees and delivery times vary by region.
7. Are the products made of real gold or natural gemstones?
NEOGLORY focuses on fashion jewelry, using high-quality synthetic materials and plating rather than fine jewelry materials.
8. Is it suitable for gifting?
Absolutely. NEOGLORY JEWELRY comes with elegant packaging, perfect for gifting.